Common Questions & Answers
10 questions available
Every single remedy is crafted strictly in adherence to canonical treatises — primarily Charaka Samhita, Sushruta Samhita, and the Ayurvedic Pharmacopoeia of India (API). We do not formulate arbitrary proprietary blends; each classical preparation preserves its precise shastric ratio, authentic bhavana (trituration cycles), and classical anupana instructions.
We prioritize ethically harvested, high-altitude Himalayan wild herbs (e.g. Kutki, Khas, Ashwagandha) collected by tribal co-operatives during their peak potency seasons (Ritu-charya). Commercial herbs are sourced exclusively from certified organic farmers who avoid synthetic pesticides and chemical fertilizers.
Our oils undergo the ancient Sneha Paka procedure lasting over 72 continuous hours in copper and brass vessels. We verify through three distinct shastric milestones: Madhyama Paka, Kalka consistency, and complete absence of water vapor (Phenodgama for taila and Phenashanti for ghrita) ensuring pristine bioavailability and shelf stability.
Yes, unequivocally. Every batch is independently tested in NABL-accredited laboratories for lead, cadmium, mercury, and arsenic to ensure levels remain well below the rigorous permissible limits outlined by WHO and AYUSH guidelines. Batch-wise Certificates of Analysis (COA) are available on demand.
When properly purified (Shodhana) and taken in recommended classical dosages with correct anupana, authentic Ayurvedic preparations are completely non-toxic and restorative. Problems typically arise only with substandard, unpurified, or adulterated market products. Dhanvantari upholds GMP pharmaceutical-grade standards across every stage of processing.
In most scenarios, Ayurvedic herbs harmonize well with conventional medicines, though we advise a minimum buffer of 60 to 90 minutes between doses. If you are on blood thinners, immunosuppressants, or thyroid medication, we strongly recommend a complimentary consultation with one of our certified Vaidyas prior to commencing any new regimen.
Orders placed before 2 PM IST are dispatched the same business day from our climate-controlled pharmacy in Haridwar/Rishikesh. Metro cities typically receive deliveries within 2 to 4 business days; remote locations and tier-3 towns take between 4 to 6 business days via air-express logistics partners (BlueDart / Delhivery).
Due to strict purity and hygiene standards for consecrated herbal remedies, opened containers cannot be returned. However, if your shipment arrives damaged, unsealed, or compromised in transit, notify our care desk within 48 hours for an unconditional priority replacement.
Anupana is the therapeutic carrier or vehicle used to administer Ayurvedic remedies. Charaka teaches that an ideal anupana penetrates deep bodily channels (Srotas), enhances nutrient absorption, and balances the energetic qualities (Virya) of the medicine. Always follow the specific vehicle specified on your bottle.
You can book an online Nadi Pariksha or tele-consultation directly through our website or by contacting our Vaidya desk on WhatsApp at +91 98765 43210. Consultations include Prakriti (constitution) and Vikriti (imbalance) diagnosis with dietary (Pathya-Apathya) prescriptions.
Still have specific questions about your health?
Speak directly with an experienced Ayurvedic Vaidya for personalized dosage, contraindications, or specific prakriti guidance.