Information Collection & Usage
Dhanvantari Ayurveda collects essential information to facilitate your shopping experience, process loyalty rewards, and provide personalized Ayurvedic wellness advice:
- Personal Details: Name, shipping/billing address, phone number, and email.
- Dosha Assessment Answers: If you take our online health concern quizzes, we store this information to recommend tailored oils and churnas.
- Order Logs: Purchase records, billing histories, and active discount coupon usage.
We strictly use this data for processing shipments, answering custom care tickets, and updating you on seasonal wellness offerings.
Data Protection & Security Standards
We deploy strict industry-grade measures to secure your credentials and transactions:
- SSL Encryption: All checkout information and account inputs are encrypted via standard Secure Socket Layer (SSL) technology.
- No Selling of Data: Dhanvantari Ayurveda does not sell, rent, or lease customer lists or emails to third-party cosmetic, pharmaceutical, or marketing agencies.
- Payment Safety: We do not store credit card credentials on our servers. All payments are processed through PCI-DSS compliant secure payment gateway partners.
Your Rights & Account Deletion
Dhanvantari Ayurveda supports your right to control your digital data:
- Right to Inspect: You can request a file export containing all personal details and order histories saved under your profile.
- Right to Erase: If you wish to delete your customer profile and rewards record, please contact our support desk. We will wipe your account entries within 30 days.
- Opt-out: You can unsubscribe from seasonal wellness circulars and marketing messages by clicking the "Unsubscribe" footer link in our newsletters.
A Note on Ayurvedic Consultations
When consulting our platform's Vaidyas, details regarding your bodily symptoms, digestion, and daily habits are kept entirely confidential. They are never shared with insurance databases or external companies. Your health record is accessible solely by you and your prescribing clinician.